The Sky customer service team can be addressed for any reason related to any active account. There is also no such restriction on the number of calls that should be placed using their contact number. In order to speak to a team member, call the Sky contact number in UK during operating hours between 8:30 AM till 11:30 PM any day of the week.
If you wish to make any changes to your existing account and receive notifications regarding the Sky service, the Sky customer service department will be able to provide relevant advice through any of its representatives.
By dialling Sky customer service number 0844 385 1222 you do not necessarily reach the Sky’s customer service department only but other various departments as well. You only need to request to be transferred if there is another service you wish to be assisted with after transacting the first issue. This number is listed on Sky’s website and is a direct dial number.
Cost Of Call
Bear in mind that calls to these numbers may cost 7p per minute plus your phone company’s access charge. If a BT landline is used to place a call, a rate of 5p per minute applies. It is the basic rate with BT provider. Additional costs or a different per minute charge applies depending on the telco you use. It is best to check with your provider to be sure beforehand.
If you want to contact Sky, the customer care department is open all days of the week between the hours of 8:30 AM till 11:30 PM. Callers must be over the age of 18.
The caller must be the account holder ; otherwise consent from the account holder must first be secured. For critical issues like password changes, IDs, pins, and logins and account information, it is best that the account holder himself call, as these are confidential information.
Sky support will also not allow account changes unless you are authorized to make changes to the account. Upon getting in touch with support your will go through a quick verification process to ensure that the support team is dealing with an authorized individual.
Check the Sky website for guides concerning your specific Sky product.
The Broadband and Email helps provide solutions to connection problems. Details like micro-filter and splitter have their own guides. The speed guide helps you determine if you are getting the most out of your broadband connection. If not, there are steps in addressing the issue yourself. Help with your Sky email is also part of this section.
The TV Help includes the set-up guides, which will assist you in installing the Sky TV for the first time. Common errors or issues are discussed to help you through. If there are picture and sound problems, search through the possible solution given. Other concerns like recording issues and error messages as well as help and advice on 3D TV, Sky Go and Sky Anytime+ are found in this section.